University Information

Aerial View of the George Mason Fairfax Campus

Student Data Entry Assistant

Job Title: Student Data Entry Assistant
Division/Department: Communications and Marketing/University Information
Location: Alan and Sally Merten Hall, Suite 2100
Reports to: Information Services and Database Manager
Salary: Starting at $9.00 per hour
Hours: 15-20 hours/wk
Last Revision Date: January 9, 2013

Overview
The Student Data Entry Assistant position will be awarded to a student who is responsible and can provide a high level of accuracy with data entry. Preference will be given to students who exhibit a high attention to detail, self-sufficiency and accountability.

Project Focus
This position assists with maintaining and updating the records in the Universityís Outreach Database.

Responsibilities

Information and Visitor Services

  • Update contact information for individuals in the Outreach Database.
  • Research and update over 200 existing mailing lists.
  • Research new lists to be added to the database.
  • Share information on all aspects of George Mason University including event information, handouts about the university, academic programs, and directions to and around all campuses.
  • Use available manuals, websites, and database resources to share directory information; hours of operation; information about departments and services; events on the campuses; and events in the across the campuses.
  • Learn Masonís history, keep up-to-date on information and always dispense timely, accurate information.
  • Stay current on what is happening at Mason: events, construction, academic cycle, moves, etc.
  • Stay current on events happening on the campus of George Mason University in the City of Fairfax and the county and be knowledgeable about tourist destinations within the 30 mile radius to include Prince William, Arlington and Washington, DC.

Customer Service/Member Relations

  • Exhibit a high level of customer service.
  • Greet customers, visitors, and community members in a friendly and inviting manner.
  • Represent Mason in a professional and positive manner as an ambassador.
  • Keep the desk and immediate area clean and organized.

Personal Responsibility and Professionalism

  • Follow all University Information and Mason policies, procedures and guidelines.
  • Read and respond to all University Information emails, blogs, newsletters, and web sites in a timely manner.
  • Dress appropriately according to University Information uniform and dress code.
  • Work a varied schedule, as determined and during breaks, as needed.
  • Complete and attend additional training and all staff meetings.
  • Show commitment and dedication to the mission, vision, core values and standards of excellence for University Information.
  • Complete monthly information quizzes and experiential learning activities.
  • Follow through and complete the tasks, directives and project requests of managers or supervisors by the needed deadlines.
  • Complete a self-evaluation of performance, as determined.
  • Assist with projects, general office or errands, as assigned.
  • Recognize, document, and alert the manager of recurring questions or problems.
  • Complete logs and reports as necessary.
  • Follow Mason, and University Information policies and procedures.
  • Collaborate with team members from University Information.
  • Make recommendations and give feedback to enhance the department.

Qualifications
This position requires the ability to do research and type in front of a computer for an extended period of time (3-5 hours). A positive and helpful personality, excellent listening skills, a clear and understandable speaking voice, and positive interpersonal skills to build rapport and relationships with faculty, staff, students, visitors, administrators, and academic and administrative departments is required and expected. The ability and willingness to learn and retain information in a fast paced environment; attention to detail; desire to help people; the ability to work independently; and ability to work within a team, is needed. Commitment, dedication, follow-up, follow-through, reliability, punctuality, integrity, and competency with computers and Web sites are essential. Desired candidates must possess high attention to detail; accuracy with spelling, grammar and data entry experience; flexibility; the ability to work independently and take initiative; a positive and professional attitude; and a commitment to work within a team and people of diverse backgrounds. A high school diploma or equivalent required. Solid typing/word processing and research skills required. Excellent communication, interpersonal and organizational skills required. Advanced proficiency with Microsoft Word, Excel and PowerPoint; databases; and desktop publishing are further desired.

Applicants must also meet the following requirements to be considered:

  • Have a GPA of 2.5 or higher.
  • Be a sophomore, junior, senior or graduate student.
  • Be available to work a minimum of 10 hours per week.
  • Be available to work at least 2 days per week during the normal business hours of 8:30 a.m.-5:00 p.m.