University Information

University Docent/Tour Guide

Overview: 
University Information seeks enthusiastic and creative volunteers to facilitate historical tours on the Fairfax Campus. The docent positions will communicate historic information regarding George Mason University to audiences of special guests/VIPs, donors, faculty/staff and/or community member/leaders. In addition, the Historical Tour Docent serves as a historical guide during events.  The goals of the Historical Tour Program are to highlight the history of George Mason University as well as showcase the growth of Mason.  All volunteers will have the opportunity to receive recognition, certificates and earn points for successful tours completed. 

Responsibilities and Duties:  
Lead tour groups through a multiple-station tour on a medium-large size campus setting.  Orally communicate historical content to diverse audience (10-20 people).  Answer questions regarding George Mason University history and culture and engage the audience in conversation.  Attend and actively participate in ongoing docent and customer service trainings.

Supervised By:
The University Tour program is supervised by the Associate Director, within the University Information Department. All docents shall report to the Associate Director.

Qualifications: 
The ideal candidate will possess a strong interest in providing personal attention to target audiences within a public relations environment. Desired volunteers must possess flexibility, interest or knowledge of history specific to George Mason University. Additionally, Docents must have a friendly, approachable, positive attitude and be responsible.

• Excellent interpersonal skills
• Good conversation skills
• Have positive communication
• Solid public speaking and presentation skills
• Ability to memorize scripts, facts and figures about Mason
• Ability to interact with the public and engage individuals
• Ability to adapt to changing circumstances
• Ability to speak with confidence and humor
• Ability to wear name tag
• Ability to physically lead tours, walk and talk for up to two hours
• Ability to drive a golf cart or University van for up to two hours
• Available for  at least two Major Events each academic year

Commitment and Training Requirements: 
A commitment of two semesters and 10 hours/month is required. Docents are needed for scheduled tours on Fridays and occasionally Saturday, and Sunday, as well as for special requests or major events on the George Mason University, Fairfax Campus.

• Must be willing to attend and participate in ten hours of training
• Must be willing to participate in Mason 101
• Must be willing to participate in public presentation coaching session Tour Script and Tour Guide

Benefits:
Docents will acquire heightened public speaking skills, learn invaluable knowledge about George Mason University’s history, and receive a quarterly docent newsletter. In addition, all docents will have the opportunity to receive recognition, certificates, and rewards for successful tours completed.

To Apply:
Complete the pdf application form.