About Us

Campus Information and Visitor Services (CIVS), a unit of the Office of University Branding, is the department that provides campus information and visitor services. We gather and facilitate the exchange of university details and facts to the internal and external Mason community.

We are a primary point of contact to Mason for nearly one million people each year through the university switchboard, interactive kiosks, the Johnson Center Information Desk, event information/calendar, campus maps, electronic signboard, several university web pages, and an outreach database.

The CIVS staff team consists of an executive director, a supervisor, and over 20 student wage workers across the Fairfax, Mason Square (formerly Arlington), and Science and Technology Campuses.

To learn more about our mission, vision, core values, and standards of excellence, click here.

Want to join our team? Visit our Employment Opportunities page for more information.

Customer Service Form

For customer service concerns, complaints or ideas, fill out this form and it will be forwarded to the appropriate department.