About Us

Campus Information and Visitor Services (CIVS), a unit of the Office of University Branding, is the department that provides campus information and visitor services. We gather and facilitate the exchange of university details and facts to the internal and external Mason community.

We are a primary point of contact to Mason for nearly one million people each year through the university switchboard, six information desks, the university directory, event information/calendar, weekly campus announcements, campus maps, electronic signboard and several university web pages.

The CIVS staff team consists of an executive director, an associate director, a coordinator, two supervisors, and over 30 student wage workers across the Fairfax, Mason Square (formerly Arlington), and Science and Technology Campuses.

To learn more about our mission, vision, core values, and standards of excellence, click here.

Want to join our team? Visit our Employment Opportunities page for more information.

Customer Service Form

For customer service concerns, complaints or ideas, fill out this form and it will be forwarded to the appropriate department.